Privacy Policy

Laria Dispatcher ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lariadispatcher.com (the "Site") or use our truck dispatch services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you fill out forms on our Site, contact us via phone or email, or engage our dispatch services. This information may include:

• Full name and company/carrier name
• Email address and phone number
• Motor carrier (MC) authority number
• Equipment type and operational details
• Insurance and compliance documentation
• Preferred lanes, routes, and revenue goals
• Any other information you choose to provide in your message or during consultations

Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on the Site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our truck dispatch services
• To respond to your inquiries and communicate with you about our services
• To set up your carrier profile with our broker network
• To process and manage rate confirmations and back-office documentation
• To send you relevant information about your loads, rates, and account
• To improve our Site, services, and customer experience
• To comply with legal obligations and protect our rights
• To send occasional service-related updates or promotional communications (with opt-out available)

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• With freight brokers: To facilitate load booking and rate negotiation, we share necessary carrier documentation (insurance, authority, W-9) with brokers as part of the carrier setup process.
• With service providers: We may share information with third-party vendors who assist us in operating our Site and services (e.g., hosting providers, email services, form processing).
• Legal compliance: We may disclose information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies & Tracking

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our Site.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Laria Dispatcher. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Site and services after such changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: